Billing terms & conditions
- By placing an order with Monty Wines you are confirming that you are 18 or older. It is illegal for us to sell alcohol to anyone under the age of 18.
- When you give Monty Wines your credit or debit card details you are confirming that you are either the card holder, or that you have permission from the card holder to use the card for the purpose of ordering wine.
- We reserve the right to cancel any orders we cannot fulfill for any reason. If your order is cancelled we will contact you to explain why and refund any money you have paid us for that order.
- We are unable to guarantee delivery dates to some areas of the UK.
- If your order goes missing, or is damaged, between dispatch and delivery, we will send you a replacement order as soon as we can. If we are unable to dispatch replacement goods within 7 days we will offer you a full refund.
- Any promotions, discounts or vouchers are single use only and not to be used in conjunction with any other promotion, discount or voucher unless otherwise stated.
- Our standard delivery service is usually next day (Monday to Saturday) to most UK addresses, when you order before 12pm. The delivery charge is £6.99 OR it's free if you spend £100 or more. We cannot guarantee next day delivery.
- If you are unhappy with the wines please get in touch and we can arrange a refund or replacement.
- We collect your personal data only when you give it to us via an order. The only information we use to fulfill your order is your email address to let you know that the order is on it’s way, delivery address and contact number for the courier to deliver and get in touch at the point of delivery.
- For corporate orders we will invoice you directly and take payment before delivery unless an account is set up.
- We ask for a minimum of 3 months subscription in order to use any Club Monty discount codes. If you would like to cancel before then we kindly ask you to cover the discounted amount. We're a small independent after all so we hope you understand!
- We employ the use of cookies. By using our website you consent to the use of cookies in accordance with our privacy policy. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.